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You will find answers to most common questions in our reference material: *Requires Adobe Acrobat Reader. Get it free here.

Old version 5 information can be found here.

Here are tips for common car-related problems:
For general questions not answered in the material above, please write: .

You can also contact us by phone:
  • Toll free in North America: (888) 854-5523
  • Outside North America: +1-541-306-3522
Our office hours are from 8:00AM to 4:30PM Pacific Time, Monday - Friday.
Note: On Friday, April 12th, we will have limited hours of availability.