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You will find answers to most common questions in our reference material: *Requires Adobe Acrobat Reader. Get it free here.


Here are tips for common car-related problems:


If these do not help, please submit your support request to .

Include the following with your message:
1. Year, model, and variation. Example: 2002 996 Twin Turbo.
2. A complete, detailed description of the problem.
3. Durametric software version.
4. Your contact information.


You can also contact us by phone:
  • Toll free in North America: (888) 854-5523
  • Outside of North America: +1-619-561-2196
Our office hours are from 9:00AM to 5:00PM Pacific Time (GMT-0800), Monday - Friday.