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You will find answers to most common questions in our reference material: *Requires Adobe Acrobat Reader. Get it free here.


Durametric version 5 download here.


Here are tips for common car-related problems:

For general questions not answered in the material above, please write: .

For technical issues, open a support ticket.

You can also contact us by phone:
  • Toll free in North America: (888) 854-5523
  • Outside North America: +1-619-561-2196
Our office hours are from 8:00AM to 5:00PM Pacific Time (GMT-0800), Monday - Friday.

Note: Our offices will be closed August 21st, 2017.