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Frequently Asked Questions
Question: Will this software clear the "Service Now" that is displayed in the instrument cluster?
Answer: Yes! This software can clear the service reminder on all Porsche vehicles that have them.
Question: What is the difference between the Enthusiast kit and the Professional kit?
Answer: The difference is the number of cables included with the kit and the number of cars the kit allows you to work on. The Enthusiast kit comes with one cable (6' standard interface cable) and is limited to use on 3 cars - managed by VIN, not model. The Professional kit comes with 3 cables (6' standard interface cable, 50' extension cable, and 964/944/early 993 adapter cable) and has no limit to the number of cars on which it can be used.
Question: What cars does your software work on?
Answer: We currently only make software that works on the following Porsche models: 1990 and newer 944, 968, 964 & 993 Carrera, 986 Boxster, 996 Carrera, 987 Boxster, 987 Cayman, 997 Carrera 955 Cayenne. We are always working on new models and features.
Question: Does this software work on European Specification or ROW (Rest Of World) cars?
Answer: Yes! This software works on all models we support regardless of the country for which the car was made.
Question: Can this software recalibrate the mileage?
Answer: No. This software cannot change the mileage on any car.
Question: Can the software reset the service reminder? The car's instrument cluster says "Maintenance is due in xxx miles."
Answer: Yes! Durametric can clear the service reminder on all Porsche vehicles that have one. Click on "Instrument Cluster," then the "Diagnostics" menu, then "Reset Service Reminder."
Note: "Service Now" is different than "Maintenance due in..." The "Service Now" message is an indication that there is a fault code stored in one of the car's systems. "Maintenance Due" is the car's service reminder.
Question: What is the warranty?
Answer: Hardware purchased from Durametric is warranted against defects in materials and workmanship for a period of six (6) months from receipt by the end-user. All defective hardware must be returned to us at the customer's expense. Durametric will ship repaired or replacement goods to the customer at our expense using a comparable method of shipment. This warranty does not cover any damage caused by neglect or misuse.
Question: What about updates?
Answer: If you purchase an interface adapter from us, you are entitled to free software updates for as long as you own the hardware.
Question: What can Durametric software do for my car?
Answer: It can help you read diagnostic trouble codes with description, capture actual values, activate drive links, and reset the indicator light for most systems.
Question: Will this software allow me to see the Over-revs of my engine?
Answer: Yes! On the 996 and Boxster 986, the software will show you range 1 and range 2 ignitions (over-revs). On the 997 and Boxster 987, we display all 6 ranges. See our video on over-revs here. Also, here is a screen shot.
Question: What control modules can be accessed and reset with this software?
Answer: Please see our Model/Feature Matrix for details.
Question: Can the software help me bleed the brakes?
Answer: Yes, but only on the 964 C4.
Question: Can the software enable the on board computer (OBC)?
Answer: Not at this time.
Question: Can the software change the odometer reading of the car?
Answer: No.
Question: Can the software re-program the keys and remotes for Porsche cars?
Answer: Not at this time.
Question: Can the software readout the ECU's memory?
Answer: In some cases stored data is available for read only. Example: you can read the VIN number that is associated with the DME, though you cannot change it.
Question: Why do you use USB cables?
Answer: USB has been standard on all laptops made for the last 4+ years while serial ports - the most common alternative - are almost non-existent.
Question: What type of USB port is required?
Answer: The hardware is compatible with both USB 1.0 and USB 2.0.
Question: Do you make software for VW / Audi?
Answer:We do not make software for any cars other than Porsche for VW/Audi please see VCDS available from Ross Tech as it is an excellent tool for VW/Audi.
Question: Is the Durametric interface cable compatible with the Porsche System Tester, or PIWIS software?
Answer: No, our hardware is not compatible with any factory Porsche software.
Question: Can I capture 0-60 figures and other performance metrics?
Answer: No, we do not support any performance metrics using our software. Though you could log actual values and analyze this in an Excel spreadsheet.
Question: Can the software be installed on more than one computer?
Answer: Yes! You can install the software on as many computers as you like, and you can always download the latest version from the website.
Question: If one end of the cable plugs into the computer, what does the other end of the cable plug into?
Answer: The other end of the cable plugs into the car's diagnostic port. This is the same port used by OBDII. Our cable was designed only for Porsche and should not be plugged into any other type of vehicle.
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